This position is technically equivalent to the role of Junior Network Administrator, but includes responsibilities stemming from working in a professional services environment, such as work planning, public appearance, and informal sales support. Under direction from a Network Analyst II and/or the Service Line Manager, the Network Analyst I will provide technical skills in deployment and maintenance of networked systems. This position reports on a functional basis to the Service Line Manager Networks and Infrastructure Systems and on a daily basis to the local District Manager.
Summary of essential job functions:
- Responsible for administration of network server hardware, operating systems and communication links, procurement, training and problem resolution
- Assist with the design of network and systems plans, including the work necessary to implement and maintain these systems
- Serves as Network Administrator for certain accounts, including use and maintenance of Microsoft Windows, Citrix, WAN/LAN infrastructure, and Internet access, as well as e-mail, security, data integrity and virus protection maintenance for all systems
- Provides technical support (hardware and software) and troubleshooting for clients and accounts; may provide individual or group training for client on networking systems
- Installs new workstations, software releases, system upgrades, evaluates and installs patches and resolves software related problems
- Maintains data files and monitors system configuration to ensure data integrity; performs system backups and recovery
- Cooperates and communicates effectively with people in other areas of the organization
Qualifications Required:
- Candidate must have or complete MCSE within 6 months of hiring
- Good knowledge of: Microsoft Networking (XP/Vista), Microsoft Base Server Platforms (2003, 2008)
- Some Experience with: Heterogeneous environments (Microsoft, Unix/Linux), Citrix/ Terminal Server, Microsoft Back Office Servers (Exchange, SQL, IIS), Back-up hardware/software, Internet Security (VPN, firewalls, anti-virus)
- Vehicle, Drivers License and a clean driving record
- Experience conducting research in support of solutions and response to specific operational needs.
- Excellent English communication skills (verbal & written)
- Candidates may be required to obtain a criminal record check and driver’s abstract
Abilities & Skills Required for Success:
- Customer service oriented with attention to detail
- Flexibility with work environment and duties and the ability work with minimal supervision
- Ability to effectively prioritize tasks and organize work to be done; take initiative and ownership of tasks and accept guidance from senior team members
- Skilled in translating between technical and non-technical language
- Accuracy in tracking time spent on work
- Demonstrated ability to quickly evaluate, learn and employ new technologies, anticipating their applicability to client operation
- Ability to work in an environment which is subject to high-stress urgent work situations
To Apply:
To join the Britec team forward your cover letter and resume to careers@britec.com
All applicants must be legally eligible to work in Canada to be considered.
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